Automotive Sales Positions
Sells/leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
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Satisfies the transportation needs of vehicle purchasers.
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Sells/leases and delivers a minimum of 10 units per month.
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Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
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Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
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Explains fully product performance, application, and benefits to prospects.
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Describes all optional equipment available for customer purchase.
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Provides test drives to all prospects. Follows dealership procedure to
obtain proper identification from customer prior to test drive.
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Utilizes dealership sales control and follow-up system.
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Exhibits high level of commitment to customer satisfaction.
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Knows and understands the federal, state, and local laws which govern retail automobile sales.
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Establishes personal income goals that are consistent with dealership
standards of productivity, and devises a strategy to meet those goals.
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Attends product and sales training courses as requested by sales manager.
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Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
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Knows and understands equity and values, and is able to explain depreciation to the customer.
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Ensures that the sales manager has an opportunity to meet each customer.
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Turns 100 percent of closed deals to finance and insurance manager,
along with properly completed paperwork (insurance information, trade
title, etc.).
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Writes complete sales orders and processes paperwork in accordance with established dealership policies.
Fleet / Internet Manager
General Responsibilities of the Fleet / Internet Manager:
Computer work relative to internet leads given and inventory locating
Driving, demonstrating and presenting vehicles both new and pre-owned
to potential buyers Environment: Working in and out of doors
frequently. Individual computers assigned with office space.
Hours: 50-60 hours per week
Light Duty: None available
Full Duty: Includes all duties Duties of the Fleet / Internet Manager:
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Realize that business is built on customer satisfaction and devote
themselves to guaranteeing satisfaction to their and the dealership's
customers
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Establish personal income goals, using past salaries,commissions and bonuses as a basis
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Establish how many cars and/or trucks must be sold to reach earnings
goals;then establish the number of demonstrations, appraisals, new
internet prospects, referrals and people who must be seen face to face
to reach established goals
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Develop a creative method or program through the internet that will reach predetermined goals in the allocated time
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Review and analyze actions at the end of each day, week, month, and
year to determine how to better utilize time or plan more effectively
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Report to management concerning objectives, planned activities, reviews, and analyses as requested
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Maintain an owner follow-up system that encourages repeat business and
makes the owner conscious of the salesperson so that the customer will
refer leads and prospects
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Understand the terminology of the automobile business and keep abreast of technological changes in the product
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Familiarize themselves with current new products and customer benefits of new features, accessories,etc.
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Familiarize themselves with competitive products,including equipment, prices, models, series, and trading practices
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Attend sales meetings
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Know and understand equity and values, and be able to explain depreciation to a customer